Previous incidents

February 2023
Feb 28, 2023
1 incident

MDM Service Update

Maintenance

Resolved Feb 28 at 10:00am CET

Our team deploys an update to the Cortado MDM services. Please note that
during this maintenance window some services may temporarily be
unavailable. During this update however, all your enrolled devices will
remain fully functional.

Feb 02, 2023
1 incident

MDM Service Update

Maintenance

Resolved Feb 02 at 10:00am CET

Our team deploys an update to the Cortado MDM services. Please note that
during this maintenance window some services may temporarily be
unavailable. During this update however, all your enrolled devices will
remain fully functional.

January 2023
Jan 25, 2023
1 incident

Cortado MDM currently not available

Downtime

Resolved Jan 25 at 10:00am CET

The networking issues at Microsoft is currently being resovled. All our services are available again.

1 previous update

December 2022
Dec 12, 2022
1 incident

Degraded authentication services

Degraded

Resolved Dec 13 at 05:25pm CET

The Cortado Team has identified the root cause of the incident and fixed the problems. We have no indications, that any customer data was modified or copied. We still experience an unusual request behavior, but have it contained and are monitoring the current development. We have brought back all of our services now.
If you still have any problems to access any of our services, please contact our support at support.cortado.com.

Thanks for your patience.

5 previous updates

Dec 06, 2022
1 incident

MDM Service Update

Maintenance

Resolved Dec 06 at 10:00am CET

Our team deploys an update to the Cortado MDM services. Please note that
during this maintenance window some services may temporarily be
unavailable. During this update however, all your enrolled devices will
remain fully functional.