The Cortado Team has identified the root cause of the incident and fixed the problems. We have no indications, that any customer data was modified or copied. We still experience an unusual request behavior, but have it contained and are monitoring the current development. We have brought back all of our services now.
If you still have any problems to access any of our services, please contact our support at support.cortado.com.

Thanks for your patience.

We are still working on bringing back the services. Admins that are already logged in, can continue their work. Devices will continue to work and are still syncing with our services.

We are still working on restoring the services. Next update 10:00am.

We have identified the root cause of the incident. We have not detected any breach of our authentication services. We are working on bringing back the services as soon as possible. Next update on 12:00.

We are still working on bringing the service back, therefore we needed to shut down more services. Next update on 10pm.

We have detected an uncommon request pattern on our authentication services (ID Server). Therefore we have shut down the service and are currently under investigation of the issue. In the meantime no new logins on the administration portal and APNS signing are possible.