Incidents | Cortado Incidents reported on status page for Cortado https://status.cortado.com/ https://d1lppblt9t2x15.cloudfront.net/logos/003fa4448301947e533a9f586d6e9b6e.png Incidents | Cortado https://status.cortado.com/ en Administration Portal recovered https://status.cortado.com/ Wed, 04 Feb 2026 06:20:21 +0000 https://status.cortado.com/#27bf9e5e1e2dc84ae336f574d1d214166cc052ebfae17256b6752bcdd7e08104 Administration Portal recovered User Portal recovered https://status.cortado.com/ Wed, 04 Feb 2026 06:19:57 +0000 https://status.cortado.com/#bd1270bdca6d4f0477d6fa3d82d67386d32bcac584057b1abd7548a6b780d662 User Portal recovered User Portal went down https://status.cortado.com/ Wed, 04 Feb 2026 05:33:53 +0000 https://status.cortado.com/#bd1270bdca6d4f0477d6fa3d82d67386d32bcac584057b1abd7548a6b780d662 User Portal went down Administration Portal went down https://status.cortado.com/ Wed, 04 Feb 2026 05:33:52 +0000 https://status.cortado.com/#27bf9e5e1e2dc84ae336f574d1d214166cc052ebfae17256b6752bcdd7e08104 Administration Portal went down Maintenance https://status.cortado.com/incident/816865 Wed, 04 Feb 2026 05:00:00 -0000 https://status.cortado.com/incident/816865#0116d5a42e45f66c7a2647ce3c72f93740a917f5b53351da2c808053fd708bf9 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. We're currently aware of the service interruption with Cloudflare https://status.cortado.com/incident/768887 Tue, 18 Nov 2025 15:20:00 -0000 https://status.cortado.com/incident/768887#66cce57b7fba19d9f96149948cfcf0616641e499d959405d247e16245e65ea4c The Cloudflare outage has been resolved and all our systems are back online and functioning normally. Thank you for your patience during this disruption. We're currently aware of the service interruption with Cloudflare https://status.cortado.com/incident/768887 Tue, 18 Nov 2025 12:18:00 -0000 https://status.cortado.com/incident/768887#de3dbbc3981dd10ecbc6b15e6a87c4ba163bd0463b8191a08edafb9ce8e843b3 We are affected by a wider Cloudflare outage, which our systems as well as many web application systems rely on. We're monitoring the situation closely and will update you as soon as we are notified of a fix by Cloudflare, and service is restored. We apologize for the inconvenience. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 Maintenance https://status.cortado.com/incident/753665 Wed, 05 Nov 2025 05:00:00 -0000 https://status.cortado.com/incident/753665#b07469df77b1f9939473d655bddbcd5ffb3052253344a0b4724cdb3156c2966c Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/714132 Thu, 04 Sep 2025 04:00:16 -0000 https://status.cortado.com/incident/714132#6d5783c93153dd1b978321c95f1ca12515ab465dad16965dade7e0ccec257953 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/553695 Tue, 06 May 2025 04:00:00 -0000 https://status.cortado.com/incident/553695#f5d8958d2e6709354f795635c5fc43dafe374202bd228bedd606d704ea43c0e3 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/504479 Thu, 06 Feb 2025 05:00:36 -0000 https://status.cortado.com/incident/504479#b801f8121fb794e5c08593ecb763af54245b5aba4723eb80ca600f92e9a3330c Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/475342 Tue, 17 Dec 2024 05:00:47 -0000 https://status.cortado.com/incident/475342#600bd70789541d3ba48153e1792e668986c4e5e1b05ea3f33860b3d7b2229110 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/399511 Wed, 24 Jul 2024 04:00:00 -0000 https://status.cortado.com/incident/399511#219f95e9b99999052e451d61db7439eaf91ae668de8017e92d27573ce5b5a507 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/391996 Thu, 04 Jul 2024 04:00:00 -0000 https://status.cortado.com/incident/391996#b26289ad95898d3a88c1607f3bfacbf2fc8c9136d366d48556084fc77eac04c6 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/365972 Tue, 14 May 2024 04:00:00 -0000 https://status.cortado.com/incident/365972#c5817415efb557c146869b09f255b36b89ebd5ef604bae5ebe67a225d4c51464 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/354562 Thu, 18 Apr 2024 04:00:00 -0000 https://status.cortado.com/incident/354562#21a97b65f7d433a5cf74c6e44a5ca85d0696b011fe38cee565075fb56209365b Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. My Cortado was unavailable https://status.cortado.com/incident/354488 Fri, 12 Apr 2024 09:38:00 -0000 https://status.cortado.com/incident/354488#e0afb9eb96e41b568dc7c79facd8bdfae0a70c15207dc5a690ec2048c43c87c1 On the 11.04.2024 between approx. 11:20 and 12:20 CET, we experienced an service outage of the My Cortado (User Portal) page. The login for end-users was not possible. We have identified the root cause and fixed the problem. Maintenance https://status.cortado.com/incident/322513 Thu, 08 Feb 2024 05:00:00 -0000 https://status.cortado.com/incident/322513#9b6fca268bd8f215c731a827cfc402afd80a01833b9f8547dc6bf43e8031d0f4 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/288534 Thu, 23 Nov 2023 07:00:00 -0000 https://status.cortado.com/incident/288534#378cb515d14777c9ef2f0c424e74d8a656cd0a825932dad706787f1b2ab0c131 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Network Infrastructure Maintenance https://status.cortado.com/incident/270241 Mon, 16 Oct 2023 06:00:00 -0000 https://status.cortado.com/incident/270241#e4e65e56937ad612ed57ad0fa137cfe5d1aa277c5e6764b5186ea19f07ae05ba Our team will work on updating the network infrastructure, which can lead to minor interruptions of your connections. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/232378 Thu, 20 Jul 2023 05:00:00 -0000 https://status.cortado.com/incident/232378#86a169062dc7dadad92e2a1ec7633a81ed55b3051aa84897380ed55fa73c527a Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/213716 Tue, 30 May 2023 10:00:00 -0000 https://status.cortado.com/incident/213716#eef48af674e322c8db0a2972e51b1dba1ebc89c435d0ed9dd20ba79c6d56684e Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance https://status.cortado.com/incident/211489 Tue, 30 May 2023 05:00:00 -0000 https://status.cortado.com/incident/211489#d9236ce128268d5e2a7b4c5fe6ff1dc07108ee39b680e2bb5ca38e9ea67054aa Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance Update https://status.cortado.com/incident/208571 Mon, 22 May 2023 08:00:00 -0000 https://status.cortado.com/incident/208571#ce9af9cd3e2cf2f24c0a767a853d3ddcdb33f6de6d4ea3960049fb6e38282889 Our team deploys an update to the Cortado MDM services. During this update all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/177910 Tue, 28 Feb 2023 09:00:00 -0000 https://status.cortado.com/incident/177910#88762c1c7525460f3c50b3f6c9e67e047f79fe641c139c5f31da3e15a06b1bfa Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/168545 Thu, 02 Feb 2023 09:00:00 -0000 https://status.cortado.com/incident/168545#51a5c6f90c13387d5a736ca3c0e0fe9dc1a76922847366eeae7321c95066665f Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Cortado MDM currently not available https://status.cortado.com/incident/168069 Wed, 25 Jan 2023 09:00:00 -0000 https://status.cortado.com/incident/168069#448f9de2089d5a42d9bc3ebe6ee2748d0f80fb97061a55d7c3a16e5510d78d46 The networking issues at Microsoft is currently being resovled. All our services are available again. Cortado MDM currently not available https://status.cortado.com/incident/168069 Wed, 25 Jan 2023 08:20:00 -0000 https://status.cortado.com/incident/168069#fb9d9b52492481dee1eb94de60ba43cefe97ef51ea468324bd07049f558e0dcc Our service provider Microsoft is currently experiencing a massive world-wide service outtage. We are waiting that services will be restored soon. Next update at 10:00 CET. Degraded authentication services https://status.cortado.com/incident/144462 Tue, 13 Dec 2022 16:25:00 -0000 https://status.cortado.com/incident/144462#497076233197cb3bf0050d57879c5e765258bde27545b84ad0106667a991b273 The Cortado Team has identified the root cause of the incident and fixed the problems. We have no indications, that any customer data was modified or copied. We still experience an unusual request behavior, but have it contained and are monitoring the current development. We have brought back all of our services now. If you still have any problems to access any of our services, please contact our support at support.cortado.com. Thanks for your patience. Degraded authentication services https://status.cortado.com/incident/144462 Tue, 13 Dec 2022 09:33:00 -0000 https://status.cortado.com/incident/144462#e4cc59a0dbdb2175491976eb84d9a9d6b3cb45449b4b6ab819b680772110030e We are still working on bringing back the services. Admins that are already logged in, can continue their work. Devices will continue to work and are still syncing with our services. Degraded authentication services https://status.cortado.com/incident/144462 Mon, 12 Dec 2022 22:47:00 -0000 https://status.cortado.com/incident/144462#1cf4c5dc84e9979160a2691b491f330e394d61f21f9f20fe2957103082915aca We are still working on restoring the services. Next update 10:00am. Degraded authentication services https://status.cortado.com/incident/144462 Mon, 12 Dec 2022 21:02:00 -0000 https://status.cortado.com/incident/144462#a9f361acfb59efe4a8b0b3996db2c2f91d3856875d22d7430d57c489dde11661 We have identified the root cause of the incident. We have not detected any breach of our authentication services. We are working on bringing back the services as soon as possible. Next update on 12:00. Degraded authentication services https://status.cortado.com/incident/144462 Mon, 12 Dec 2022 19:09:00 -0000 https://status.cortado.com/incident/144462#d1fba3cd92ca491ed99e9bcf04723a90ca3d743b2c25eb96faca9cfeacf2d08a We are still working on bringing the service back, therefore we needed to shut down more services. Next update on 10pm. Degraded authentication services https://status.cortado.com/incident/144462 Mon, 12 Dec 2022 17:11:00 -0000 https://status.cortado.com/incident/144462#7f735f8d8ad6023e2a10d0b63f5d1c7071f01b34a9aca1e917ffdb22bd61560b We have detected an uncommon request pattern on our authentication services (ID Server). Therefore we have shut down the service and are currently under investigation of the issue. In the meantime no new logins on the administration portal and APNS signing are possible. MDM Service Update https://status.cortado.com/incident/140085 Tue, 06 Dec 2022 09:00:00 -0000 https://status.cortado.com/incident/140085#560d1f78d4eaf1c349f615abf364bebd91ceeb562ccb42ff4d6bdc8d91ebbdee Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/130182 Thu, 03 Nov 2022 09:00:00 -0000 https://status.cortado.com/incident/130182#7d08210b3ff9f3d5f8eac1266a8a3ccb8a9575b766f7a5e880985ded51c557c3 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Service degradation - RESOLVED https://status.cortado.com/incident/113976 Tue, 30 Aug 2022 13:08:00 -0000 https://status.cortado.com/incident/113976#c78f629fca81b48804efbd5eca761459984ea9acd093ede399fb289f8f1744a6 On Tuesday, August 30th, at 11.15 CEST, we were notified of a service issue with our platform provider which directly affected some of our services. The recommended mitigations were applied and affected services were available again at 12.25 CEST. From the Azure notification: Azure customers running Canonical Ubuntu 18.04 experiencing DNS errors Starting at approximately 06:00 UTC on 30 Aug 2022, a number of customers running Ubuntu 18.04 (bionic) VMs recently upgraded to systemd version 237-3ubuntu10.54 reported experiencing DNS errors when trying to access their resources. Reports of this issue are confined to this single Ubuntu version. This bug and a potential fix have been highlighted on the Canonical / Ubuntu site, which we encourage impacted customers to read: https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1988119 An additional potential workaround customers can consider is to reboot impacted VM instances so that they receive a fresh DHCP lease and new DNS resolver(s). If you are running a VM with Ubuntu 18.04 image, and you are experiencing connectivity issues, we recommend you evaluate the above mitigation options. If you are not experiencing impact on your Ubuntu 18.04 images, but you have unattended security updates enabled, we recommend you review this setting until the Ubuntu issue is mitigated. The next update will be provided in 4 hours, or as events warrant. MDM Service Update https://status.cortado.com/incident/110971 Thu, 25 Aug 2022 07:00:00 -0000 https://status.cortado.com/incident/110971#baa5ad612c8c931555766c910dc90ca70a5c1831d0bbc1de25d91b55d79f4ddf Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/106997 Thu, 11 Aug 2022 07:00:00 -0000 https://status.cortado.com/incident/106997#11e65820c283b278e6f8a08234e4a18c601d06206aee2776fa131ac823a6dcd2 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/102244 Thu, 21 Jul 2022 08:00:00 -0000 https://status.cortado.com/incident/102244#4f80f75b2db5fe72a2bda4431b1c789f9306fc1fe72afcdbed72bfde56a43276 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Maintenance update https://status.cortado.com/incident/92264 Thu, 09 Jun 2022 17:00:00 -0000 https://status.cortado.com/incident/92264#9701afb7c5eaab305e8f8cbc43c493bcbed508f5f209cc2ecb4d9dff05731f02 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/87820 Thu, 19 May 2022 08:00:00 -0000 https://status.cortado.com/incident/87820#f20968aa18867857f46acc910005f677d665bbbd9dd18b1d325c55372eb4b0ce Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. Adminstration Login and Signup https://status.cortado.com/incident/85954 Thu, 05 May 2022 08:57:00 -0000 https://status.cortado.com/incident/85954#d5aa5a61fcae199680504d85da7a22754d828a560c97f1c2e31072d4851808b8 We have identified the root cause of high request rates and restarted all affected services. All services are available. Adminstration Login and Signup https://status.cortado.com/incident/85954 Wed, 04 May 2022 19:15:00 -0000 https://status.cortado.com/incident/85954#32a5ce5d6bf4a730a5537ef0b0c18aeec77af8a780100171528582a4e6749d6b We are currently facing a very unusual and high rate of signups on our Administration Signup/Login site. We manually disabled the service to check the root cause. Login to the administration and APNS portal is currently not possible. We're are working on the issue to resolve the problems. MDM Service Update https://status.cortado.com/incident/83890 Thu, 28 Apr 2022 07:00:00 -0000 https://status.cortado.com/incident/83890#911b95b5fdba4274a68419896cb68d990eb08eab5f662ad604528ec928e05ae1 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. MDM Service Update https://status.cortado.com/incident/72787 Thu, 03 Mar 2022 09:45:08 -0000 https://status.cortado.com/incident/72787#8138de2c873921f0d8a3b0d52f39701ff10f1e54024559dfd6663fafca2fcf45 Maintenance completed MDM Service Update https://status.cortado.com/incident/72787 Thu, 03 Mar 2022 08:00:00 -0000 https://status.cortado.com/incident/72787#0d524ae88049aea2806d1ff9fca3dcc18b1d299147a0ffcc8de295a34f10edc8 Our team deploys an update to the Cortado MDM services. Please note that during this maintenance window some services may temporarily be unavailable. During this update however, all your enrolled devices will remain fully functional. System Maintenance https://status.cortado.com/incident/71398 Fri, 18 Feb 2022 07:00:00 -0000 https://status.cortado.com/incident/71398#62e8df2df7849873c47769201f537a6790698b65f562cc5bd2dcbe125aa32eab We perform a an additional performance maintenance.